Information Collection
National Employee Management Resources collects and stores the phone numbers of individuals who voluntarily opt in to receive external conversational SMS messages from our organization.
We may also collect related information necessary to provide these communications, including message history, timestamps, and interaction data.
Use of Information
The information collected is used solely to:
- Communicate with you regarding your inquiries, services, appointments, scheduling, account-related matters, or other service-related communications.
- Respond to messages you send us.
- Maintain records of our communications.
Use Case – External Conversational SMS
These messages are sent as external conversational communications between you and National Employee Management Resources. Messages are typically sent in response to a message or inquiry you initiate and are used for direct communication regarding your services, scheduling, inquiries, support, or other service-related communications.
These communications are strictly conversational and service-related.
Information Sharing
No mobile opt-in data will be shared with third parties.
We do not sell, rent, or share your mobile phone number or SMS consent information with third parties for marketing or promotional purposes.
Information may only be disclosed when required by law or to protect the rights and safety of our organization.
Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, disclosure, or misuse.
Your Choices
You may opt out of receiving SMS messages at any time by replying:
STOP
After opting out, you will no longer receive SMS messages unless you opt in again.
For assistance, reply:
HELP
You may also contact us directly for additional support.
SMS Messaging Disclosures
- Message and data rates will apply.
- Message frequency may vary.
- SMS frequency may range between 5–1000 messages daily across the organization, depending on the conversation.
- Reply STOP to opt out.
- Reply HELP for assistance.
- Reply START to opt back in after opting out.